Care guidelines
JEWELLERY CARE
Johé pieces are made from 925 Sterling Silver and are designed to be worn often. With a little care, you can help preserve their finish and shine.
KEEP IT DRY
Keep your jewellery away from water, perfume, lotions and chemicals.
We recommend removing your pieces before bathing, swimming, exercising or sleeping.
STORE IT WELL
When not in use, store your jewellery in a dry place, preferably in its Johé pouch.
Keep each piece separately to help prevent scratches and tangling.
A LITTLE NATURAL CHANGE
925 Sterling Silver may naturally tarnish over time due to exposure to air, moisture and everyday surroundings.
This is a natural characteristic of silver and does not affect its authenticity or quality.
HANDLE WITH CARE
Avoid pulling, bending or placing heavy pressure on delicate chains, clasps and settings.
Put your jewellery on last while getting ready and take it off first at the end of the day.
Johé pieces are made from 925 Sterling Silver and are designed to be worn often. With a little care, you can help preserve their finish and shine.
Water, perfume, lotions and chemicals are best kept away from your jewellery.
We recommend removing your pieces before bathing, swimming, exercising or sleeping.
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
We offer a [number] day return policy. You can return eligible items within [number] days of receiving your order.
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
