This Privacy Policy applies to www.johe.in⁠, operated by Johé, a Jaipur-based jewellery brand.

Information We Collect
When you browse our website, place an order or contact us, we may collect your name, phone number, email address, billing and delivery address, order details, messages, reviews and basic browser, device or cookie information.

Payment information is processed securely by our payment gateway. Johé does not directly store your complete card details, UPI PIN or banking credentials.

How We Use Your Information
We use your information to process payments and orders, deliver products, manage returns and exchanges, provide customer support, send order updates, prevent fraud and comply with legal, tax and accounting requirements.

Promotional communication will only be sent where permitted or consented to.

Sharing and Security
We do not sell or rent your personal information.
Necessary information may be shared with trusted service providers such as payment gateways, courier partners, website-hosting providers and communication platforms to operate our website and fulfil your order.

We take reasonable measures to protect your information from unauthorised access, misuse or disclosure.

Cookies and Data Retention
We use cookies for essential website functions such as the shopping cart, checkout, security and user preferences.

Personal information is retained only for as long as required to provide our services and meet applicable legal or accounting obligations.

Your Rights and Contact
You may contact us to request access to, correction or deletion of your personal information, withdraw marketing consent or raise a privacy-related concern.

Email : hello@johe.in
WhatsApp : +91 9251163122